# Word 2010 refuses to save *.docx

WORDS BY   Matic Cankar

POSTED IN   microsoft | fix | office | word 2010 | docx | save

Last Friday, when I just wanted to save a *.docx document at the end of the day, I got the system message …

ERROR: A file error has occurred…

… resulting in no word file created (a file existed, but the size was 0 Kb). Well, Microsoft is funny - at the end of the error message they ask:

Is this information helpful?


Arrggghh!!

What is the solution? I don’t know for sure, but in my case the following actions did the magic:

• turn the track changes off
• accept all changes

Well at least I could save the document as *.doc without those actions above.